Welcome to FlyDeskUSA.site. By accessing our website or using our telephone travel assistance services, you agree to be bound by the terms and conditions outlined below. Please read these terms carefully before requesting assistance or booking flights.
1. Independent Travel Help Desk Service
FlyDeskUSA.site is an independent travel assistance and flight support desk. We are not an airline and do not operate flights. We are not an official affiliate, partner, or representative of any airline. Trademarks and brand names displayed on our site are for identification purposes only and belong to their respective registered owners.
2. Flight Bookings, Pricing & Fees
Flight fares, schedules, and seat availability are subject to airline system updates and are not guaranteed until the airline has successfully ticketed your reservation. All applicable ticket prices, government taxes, airport fees, and agency service fees will be explained and confirmed with you prior to issuing payment authorization.
3. Cancellations, Changes & Refund Policies
All flight tickets are subject to the specific Contract of Carriage, fare rules, and cancellation policies of the issuing airline:
- Many airline tickets are non-refundable or subject to airline cancellation/change fees.
- Airline schedule adjustments, delays, and flight cancellations are determined by the airline, not FlyDeskUSA.site.
- Our customer care team will clearly advise you of the options and rules applicable to your specific fare.
4. Passenger Responsibility for Travel Documentation
It is the passenger's sole responsibility to ensure all names on the reservation match official government-issued photo ID (such as a passport or REAL ID driver's license) exactly. Passengers are also responsible for obtaining valid visas, transit permits, and complying with health protocols required for travel.
5. Limitation of Liability
FlyDeskUSA.site acts solely as a travel support and booking facilitator. We shall not be held liable for any damages, flight delays, missed connections, mechanical disruptions, labor disputes, weather occurrences, or personal losses caused by airlines or third-party service providers.
6. Contact Us
If you have any questions regarding these Terms & Conditions, please reach out to our team:
- Phone: 1-888-303-2905
- Email: info@flydeskusa.site